Job Description
THE HARPETH HOTEL The Harpeth Franklin Downtown, Curio Collection by Hilton, is located in the heart of Historic Franklin, just minutes from Nashville. Situated in the cornerstone of Franklin, discover boutique and antique shopping, one-of-a-kind restaurants, live music and historical landmarks, right on our doorstep. The Harpeth is located a short distance to the Cool Springs business district, home of Nissan North American Headquarters, MARS Petcare, Schneider Electric and countless more.
The Harpeth offers 119 elegantly appointed guest rooms, with views of historic Franklin or a tranquil courtyard. Enjoy our 55-inch HDTVs, TVs, in-room coffee, WiFi, flexible workspace, robes, slippers, oversized bathrooms, and closets. For events, the Harpeth offers over 5,000 square feet of inspired event space, many with natural light. Grab a hand-crafted cocktail at 1799 bar and experience the best is southern cuisine at 1799 restaurant.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk! Click here to learn more about what makes the Harpeth Hotel a one-of-a-kind experience in the Nashville area.
THE ROLE POSITION PROFILE: Supervise the associates in the shift operations and aid in the administration of the Restaurant to exceed guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.
ESSENTIAL JOB FUNCTION: - Accomplish restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Meet restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
- Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
- Publicize the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
- Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
- Establish standards for personnel performance and guest service.
- Perform Manager-on-Duty functions and shifts as assigned.
DESIRED SKILLS AND QUALIFICATIONS: Education: Two to four-year college degree or equivalent education/experience.
Experience: Minimum of three years' experience in a food and beverage leadership role or related management position.
Skills and Abilities: Ability to perform critical analysis and manage a wide-range of information. Requires advanced knowledge of business and management principles and practices involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Communicate to both, guests and fellow associates, professionally and positively.
WHY THE HARPETH: Come check out The Harpeth, a Curio Collection by Hilton hotel! As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.
At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions. #INDHarpeth
BENEFITS PACKAGE - Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Food and Beverage Discounts
- Tuition Reimbursement
Please visit to learn more about our existing hotels, other exciting job opportunities and our company. Valor Hospitality
Job Tags
Daily paid, Local area, Flexible hours, Shift work,