Job Description
Grubbs Nissan
We appreciate your interest in joining the Grubbs Team! Our family has been taking care of our customers since 1941, when Hubert Grubbs started in the car business, he knew that honesty, dependability and customer service were the keys to success. Through the years, we've never lost sight of the fact that this is a "people" business. We know that when we really take care of our customers; they'll come back, tell their friends and become a member of the big Grubbs family of customers.
"Our Mission here at Grubbs Nissan is to provide a truly exceptional customer service experience!"
Job Title: New/Used Car Billing Clerk
Department: Accounting Department
Reports To: Office Manager, Controller
Dept. Hours: M-F Full Time. Occasional Saturdays
Revised Date: 3/28/23
As Billing Clerk you're focusing on the importance Grubbs Nissan places on quickly and accurately processing the billing of vehicle sales for customer transactions while complying with all state and federal regulations. Protect customer privacy and customer information by complying with all directives of company Information Security Program. Communicate efficiently daily with F&I Team on all paperwork issues for prompt resolution. Maintain high ethical standards, work habits and Customer Satisfaction. Protect the financial and legal well being of the owner and dealership, reporting any items of concern directly to Office Manager and Controller. Applicants must have Dealership Experience.
Primary Responsibilities
- Process car deals turned in from F&I daily
- Process Extended Warranty and GAP Cancelations
- Verify receipt of all customer down payment money shown on deal
- Verify proper documentation to support Rebate application
- Check Trade paperwork ie: Title, POA, Damage Disclosure, Odometer, etc.
- Process all deals for contract submission daily
- Prepare daily floor plan payoffs and submit to the controller for review and approval before posting.
- Verify F&I compliance using deal checklist and returning deals to finance that do not comply
- Enter notes on returned deals in internal spreadsheet to share with F&I
- Verify Contract against Buyers order
- Process Extended Warranty and Maintenance policies and verify cost
- Verify gross on deal and re post deals after adjustments are made
- Calculate and post commissions as deals are adjusted
- Communicate costing errors and gross profit adjustments to Sales Managers and F&I Managers by having deals recapped
- Check payoff in deal against payoff verification
- Issue payoff check once verified and all documents are received
- Pass on deal to Title clerk once all funding requirements are met or if deal is to be drafted.
- Communicate any deal processing problems to Controller and Office Manager
- Identify and communicate any irregularities regarding deal paperwork, compliance etc to Controller and Office Manager
- Stock in and maintain all new and used vehicle purchases.
- Maintain Vehicle Inventory schedules and correct posting errors through deal adjustments
- Work Vehicle Receivable schedule and follow up on Hold checks, Down Payment shortages etc.
- Communicate any irregularities with down payment handling to Controller
- Provide weekly reporting on gross differences and deals not posted to accounting.
- Other Duties as assigned
Grubbs Nissan Mid-Citie
Job Tags
Full time, Contract work, Saturday,