Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
Integrity Rehab Group is an industry leading therapy management company that partners with physician practices across the nation. In partnering with Desert Orthopaedic Center we have become a preferred outpatient orthopedic therapy service provider to the Las Vegas,...
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while...
...reapplying is required. Duties may include but are not limited to: Working within an area of primary interest in the field of chemistry or biochemistry. Identifying, defining, and selecting specific problems for review, study and determining what appear to be the...
...Job Description Job Description Minimum 1+ years physical therapy experience required. Job Opportunity: School-Based Physical Therapist (PT or PTA) Location: Oklahoma City, OK Position: Full-time Physical Therapist or Physical Therapy Assistant Start...
...Tax Associate, CPA (Remote) Location: Remote (Georgia-based preferred) Job Type: Full-time Salary: $90,000 - $100,000 per year (Negotiable) Company: Leading Georgia CPA Firm About Us: Our leading Georgia-based CPA Firm is seeking a highly motivated and...