Job Description

Job Description

Job Description

Description:

Essential Functions

• Provides daily support to staff to Physicians and clinical staff for Athena/IDX schedules.
• Trains staff on policies, procedures and clinic protocols.
• Acts as a liaison between office staff/physicians, and management.
• Assist Analysts and Director with any projects they are working within the scope of responsibility.
• Assists with system testing to include all applicable systems as instructed by following the testing plan and assigned areas.
• Attends support staff and other assigned meetings.
• Demonstrates competent computer skills.

Required Education and Experience: High school graduate or equivalent required. One-year data entry and customer service experience, knowledge of medical terminology. Experience with an EMR or Practice Management system is preferred.

Additional Eligibility Qualifications: Other Requirements: Must possess basic office skills with the following equipment: copy and fax machines. Must possess the ability to accurately type 30 wpm. Must possess and demonstrate good interpersonal skills. Must be detail oriented. Must be able to work independently with minimum supervision. Must be able to plan and prioritize work flow and produce an acceptable volume of work accurately. Strong verbal communication and customer service skills. Attention to detail and accurate entry of information in to the system. Ability to problem solve.

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