Job Description

Passenger Service Agent at Unifi summary:

The Passenger Service Agent at Unifi provides exceptional customer service to airport passengers, assisting them with baggage issues and ensuring a smooth travel experience. This role involves problem-solving for lost or damaged items and requires physical capability to handle heavy luggage. Candidates must be local residents with a high school diploma and the ability to meet airport security requirements.

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, December 30, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Keywords:

Passenger Service Agent, airport customer service, baggage handling, customer support, travel assistance, flight services, problem resolution, airline employee, passenger relations, airport operations

Job Tags

Full time, Part time, Local area, Shift work, Weekend work, Sunday, Day shift, Saturday, Monday to Friday,

Similar Jobs