Job Description
Description:
PATIENT ADVOCATE
(OCCUPATION CODE AND TITLE ARE PENDING)
Summary/Objective:
The Patient Advocate works directly with beneficiaries and families who have filed an appeal of discharge or termination of services to decrease the likelihood of readmission to acute inpatient care. This position description applies to full-time and part-time Patient Advocates.
Primary Duties:
Essential Knowledge:
Must be detail-oriented and knowledgeable of medical procedures, such as diagnosis and treatment methods. Must have a proven ability to navigate the healthcare system.
Essential Education:
Essential Skills:
Organizational "Fit" Considerations:
Schedules may vary and may include weekends and holiday shifts. Requires established, professional relationships internally with people at all levels, physicians, and others outside the company.
SCA Coverage:
Company is a federal contractor under the McNamara-O'Hara Service Contract Act (SCA).
The McNamara-O'Hara Service Contract Act (SCA) covers prime contracts of over $2,500 entered into by the federal government and the District of Columbia. The principal purpose of the contract is to furnish services in the U.S. through the use of service employees. The definition of "service employee" includes any employee engaged in performing services on a covered contract other than a bona fide executive, administrative, or professional employee who meets the exemption criteria outlined in 29 Code of Federal Regulations (CFR) §541. Under the SCA, covered employers must pay the prevailing wages and benefits in the locality—as determined by the U.S. Department of Labor (DOL) in a wage determination.
Patient Advocate is considered a "service position," and a request for adding this classification was sent to the Department of Labor in November 2016 to be included in the current Wage Determination. For more information on this Occupation Code, please refer to the SCA Directory of Occupations at
Wage Determinations and employee rights on government contracts are posted in breakrooms or an alternative location where labor law posters are displayed for employees to review.
Livanta LLC is an equal employment opportunity / affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. Livanta believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you need assistance or an accommodation due to a disability, you may contact us at 757-306-4920 or [email protected].
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