Job Description

Job Description

Position Title: Plumber II

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Our Top Plumbers earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be more
• Generous PTO provided
• 20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 25 paid days off after your 2nd year of employment
• No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round
• Ready to get out of your work truck? We have ample  advancement  and  career-growth opportunities  available across the U.S.
• Hold on to your more of your paycheck with Company-sponsored  Medical, Dental,  and  Vision Insurance programs
• Company-provided smart  phone ,  tablet ,  uniform plan , and  tool replacement program
• We’ll make you better at what you do with our internal  Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive  company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and  Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

  Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Position Summary:  

We are currently seeking a highly skilled and experienced Plumber II to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for leading plumbing projects, performing advanced installations, repairs, maintenance, and troubleshooting of plumbing systems. The ideal candidate should possess extensive knowledge of plumbing codes and regulations, exceptional problem-solving abilities, and strong leadership skills.

Key Responsibilities:

• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.
• Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. 
• Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication. 
• Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings
• Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools. 
• Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine 
• Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing
• Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
• Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks
• Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components 
• Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
• Maintains current plumbing and/or gas license in accordance with governmental regulations 
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
• Represents the company professionally, honestly, and ethically in all business matters and activities 
• Performs similar/other duties as needed or assigned 

Health & Safety Roles and Responsibilities:  

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately 
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn 
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devises or equipment as prescribed by company program(s) or procedure(s) 
• Participates in any safety initiatives, teams, or committees 
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately 
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform any act that may endanger the safety or well-being of others
• Does not engage in any pranks, contests, or rough boisterous behavior 
• Works in compliance with applicable legislative requirement 

Desired Skills and Qualifications:

• High school diploma or equivalent.
• Proven experience as a Plumber I or 5-10+ years in a plumbing role.
• Thorough knowledge of plumbing codes, regulations, and best practices.
• Extensive experience in interpreting and analyzing blueprints and technical drawings.
• Strong understanding of plumbing systems, materials, and tools.
• Exceptional problem-solving and troubleshooting abilities.
• Effective communication, leadership, and organizational skills.
• Ability to work independently and as part of a team.
• Physical stamina and the ability to lift heavy objects.
• Valid driver's license.

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