The Program Manager for Strategic Partner Incentives at CrowdStrike manages day-to-day operations to support the partner ecosystem, ensuring program integrity and optimal partner experiences. This role involves data analysis, process enhancement, and collaboration with various teams to streamline and improve partner-related operations. The successful candidate will also be responsible for partner onboarding, compliance support, and continuous enablement of the partner team.
About the Role:
The Business Partner role under field Alliances Operations will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with emphasis on our partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.
What You’ll Do:
Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.
Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives.
Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
Managing partner onboarding and compliance support. Assisting with complex contractual cases.
Ensuring all partner deals are properly categorized and correct partner attribution is tagged. Regional deal support.
Territories management.
Advising on process enhancements and liaising with IT, capability and GTM teams.
Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
Participating in the Annual Operating Planning Process.
Investigating and resolving commissions issues escalated by the Comp Team.
Instituting best practices and scalable processes, including data flows.
Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.
Implementing new processes and process enhancements within the field. Change Management.
Delivering regular enablement sessions for wider Alliances/Partner sales teams. Onboarding of new hires. Managing knowledge transfer and training materials.
Training shared services team, and acting as a point for escalation.
What You’ll Need:
Bachelor's degree
Minimum 3+ years of (Partner / Channel) Operations experience or Sales Ops experience
Strong analytical background and ability to flush out anomalies
Be a self-starter, detail and process oriented, and operationally-minded
Excellent presentation, communication, and influencing skills, with strong business partnership experience
Expertise in business applications including Excel, PowerPoint, Salesforce and Tableau
Ability to work in a fast-paced environment and manage through ambiguity and change
Curious minded and willingness to constantly improve experience for our partners and internal teams
Ability to optimize and prioritize tasks
Applicant should live in Germany, UK or Spain.
#LI-Remote
#LI-CL1
Program Manager, Partner Experience, Salesforce, Data Analysis, Operations Management, Channel Strategy, Process Improvement, Performance Metrics, Partner Onboarding, Operational Excellence
...H2M architects + engineers , a multidiscipline architectural, engineering, environmental consulting firm, seeks a full or part-time Engineer or Architect for a Senior Forensic Consultant role in our Wall, NJ, Parsippany, NJ or Melville, NY offices. For this advanced...
...committed to strengthening community through youth development, healthy living and social responsibility. The Counselor - Specialist at the YMCA of Northern Utah maintains a supportive, positive atmosphere that welcomes and respects all individuals, promotes the potential of...
...Sheldon, IA 51201, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: LPN Department Details Come join our team in the Sanborn Clinic! Our team supports one another and encourages positive growth...
...evaluation to maintain high quality research; + Direct and monitor the work of seasonal help during field season. **WHO YOU ARE** Bayer seeks an incumbent who possesses the following: Required Qualifications: + Currently enrolled in a Bachelors or Masters degree...
...Must be 25 years of age for insurance purposes. Valid drivers license w/ good driving history. We are looking for a Tow Truck Driver from 2-11 PM We offer a monthly bonus along with salary pay. Responsibilities: Driving a Tow Truck, Flatbed, Wheel lift...