Reservations Agent (Work From Home) Job at Newport Associates, Massachusetts

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  • Newport Associates
  • Massachusetts

Job Description

Are you passionate about travel and love helping others plan their perfect trips? We're looking for an enthusiastic individual to join our team. In this role, you’ll help curate unforgettable travel experiences for both corporate and leisure clients across exciting global destinations. Whether you’re a seasoned traveler or just love organizing, this position could be the ideal fit for you!

What You’ll Do:

  • Design Tailored Itineraries: Research, create, and execute personalized travel plans that wow our clients.
  • Customize Travel Plans: Assess client preferences to design trips that meet their specific needs and desires.
  • Stay Certified & Informed: Participate in ongoing training and webinars with vendors and suppliers to stay certified and become an expert on various destinations.
  • Manage Budgets: Review and plan trips within clients’ financial constraints, ensuring their dream vacations are both affordable and exceptional.
  • Create Marketing Materials: Develop eye-catching promotional materials to market travel services.
  • Handle Bookings: Manage all aspects of travel arrangements, including flights, car rentals, accommodations, cruises, event tickets, and more.
  • Communicate Effectively: Maintain clear communication with clients before, during, and after their travels to ensure satisfaction and handle any issues that may arise.
  • Network with Industry Partners: Build relationships with tour operators and explore package deals for clients.
  • Flexible Commitment: Work part-time or full-time with a schedule that fits your life.

What You’ll Need:

  • Must be at least 18 years old and authorized to work in the U.S.
  • Strong communication skills; sales experience is a plus.
  • Smartphone with internet access (laptop recommended but not required).
  • Personal travel experience is a bonus but not required.
  • Prior experience in customer service or hospitality is an advantage.

Perks & Benefits:

  • Flexible Schedule: Enjoy a work-life balance that suits your lifestyle.
  • Personalized Website: Get your own dedicated website to manage and track your business.
  • Daily Training: Access daily training sessions to continue learning and growing.
  • Remote Opportunity: Work from anywhere and unlock opportunities for growth and success.

If you’re ready to combine your passion for travel with the flexibility of working remotely, apply now and start your journey.

Job Tags

Full time, Part time, Remote job, Flexible hours,

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