Job Description
Who We Are
Suralink is a venture-backed SaaS company that simplifies the process of requesting and receiving sensitive information. Our platform simplifies the lives of accountants, security practitioners, lenders, investors, and other professionals by giving them a simple way to request, receive, track, and manage their document collection and outbound processes.
What we’re looking for
Our team seeks a Revenue Operations Manager to implement and optimize operational systems and processes, including lead generation, invoicing, and reporting.
You will be responsible for implementing and continuously improving our end-to-end process impacting the revenue cycle, from the moment a prospect considers a purchase (Marketing), to when the deal is closed (Sales) to their renewal and expansion (Customer Success). You will also be working with the teams to ensure our platforms and systems are used correctly and that we have high-quality data for reporting. Therefore, you’ll support processes for every stage within the customer journey to create a consistent experience throughout our sales cycle. You will need to understand our customer journey, find areas of disconnect between functions, and create improvement solutions along the way. Working closely with marketing, sales, and customer success, you’ll help streamline the entire go-to-market process, providing a foundation for planning, collaboration, and communication.
What you’ll do
What you’ll bring to the table
At Suralink, our values guide everything we do:
Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else.
Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes.
Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions.
Team Focused: We know that our success is built together. We support one another and celebrate team achievements.
Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results.
Why Suralink?
There’s a lot to love about working at Suralink! Here are a few of the benefits you can expect:
Remote-friendly policy
Medical/vision/dental insurance
Life, short-term disability, and long-term disability insurance
Generous Paid time off, including flexible floating holidays that you choose
Parental leave
Professional development allowance
Community involvement
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