SMB Account Manager (Hybrid) - Comprehensive Sales Training Program (Hiring Immediately) Job at CrowdStrike, Inc., Austin, TX

bmoya0hyU0t0dW51azU0UjBIVlBZckFNT0E9PQ==
  • CrowdStrike, Inc.
  • Austin, TX

Job Description

**About the Role:** CrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those who want to cultivate and sharpen their sales skills. CrowdStrike offers a robust sales training and development program where you will learn about our industry leading product and services. This is a full sales cycle role in which you will proactively advocate for the customers in the small to mid-size business segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals. _This is a hybrid-remote role and will require you to go into the office just 1x a week at our Austin, TX for team building, unity, and collaboration._

  • *What You’ll Do:**
  • Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
  • Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
  • Achieve a quota of new sales growth within customer base.
  • Be a customer advocate, driving relationships with key customers and creating new champions.
  • Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
  • Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
  • Devise and execute account strategies and plans to maximize account growth.
  • Provide high touch customer service, including escalation and coordination of support issues as needed.
  • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
  • *What You’ll Need:**
  • 1+ years in sales development andor 1+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
  • Bachelors degree is preferred
  • Light experience andor understanding of sales qualification frameworks such as Medic, Medpicc, andor Sandlar
  • Track record of meeting or exceeding expectations in an individually focused, quota andor metric carrying role.
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
  • Strong technical aptitude and ability to learn new concepts quickly.
  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
  • High level of comfort handling client objections and negotiations.
  • Security or SaaS experience is a plus.

#LI-JN1

#LI-HK1

PandoLogic. Keywords: Customer Advocate, Location: Austin, TX - 78703

Job Tags

Full time, Contract work, Immediate start,

Similar Jobs

CVR Energy

Class A CDL Hazmat Tanker Driver Job Job at CVR Energy

Class A CDL Hazmat Tanker Driver JobJob DescriptionLocation: Coffeyville, KS (Days)-LocalPOSITION SUMMARYProvide safe and efficient...  ...anhydrous, ammonia, biofuels and /or refined fuels via tank truck. Follow all guidelines and regulations for hauling bulk li quid... 

Columbia Energy

Senior Level Electrical/I&C Engineer Job at Columbia Energy

 ...Job Description Job Description Salary: $100k to $150k depending on experience Senior Level Electrical/I&C Engineer Location: Idaho Falls, ID Department: Engineering Employment Type: Full-Time-Probationary Compensation: $100k to $150k depending... 

Sales Engine

Digital Marketing Manager Job at Sales Engine

 ...Engine helps home service businesses build a marketing and sales "operating system" business...  ...Become a "Direct Marketing" Expert ~ Remote Position with Continuing Education ~3...  ...Be a Marketing Engineer?~3-5 Years of Digital Marketing Experience ~ CRM Experience... 

Premier Transportation

Regional Class A CDL Drivers Job at Premier Transportation

 ...Regional Class A CDL Drivers - Average $85K Annually! Dive into a career that offers a job and a lifestyle...  ...CDL drivers, regional drivers, Class A CDL, truck driving jobs, trucking industry, heavy truck drivers, long-haul trucking, transportation jobs, driver bonuses, Premier... 

Frito-Lay North America

Local Class A CDL Driver Job at Frito-Lay North America

 ...card if you want to talk to a recruiter, just make sure you meet the minimum requirements : You possess a valid Class "A" commercial driver's license You have at least 100,000 verifiable accident-free miles or more than 2,500 accident-free hours You will...