Job Description

Customer Quality Representative

Location : Chatsworth, CA
Salary : $31.00/hr with $2,700 bonus. Salary raise upon hiring
This is a full time, temp-to-hire position

Our client is seeking a Customer Quality Representative responsible for ensuring products meet customer, company, and industry standards. You'll handle customer claims, inspect products, and collaborate with internal teams to resolve quality issues.

Key Responsibilities:

• Investigate and resolve customer claims.
• Review and validate product quality and specifications.
• Manage non-conforming parts, corrective actions, and customer portals.
• Collaborate with customers and suppliers to resolve quality concerns.
• Support audits and corrective action implementation.
• Prepare reports on quality metrics and manage returned materials.

Qualifications:

• High school diploma or equivalent.
• Must have experience with First Article Inspection using Net Inspect
• Must have experience with Root Cause Analysis
• 2-5 years of experience in aerospace fasteners or related field.
• Experience in quality inspections and corrective action programs.
• Proficient with precision measuring tools and SAP ERP (preferred).
• Strong problem-solving, communication, and Excel skills.

Preferred Certifications:

• Quality Auditor/Engineer, Six Sigma, blueprint reading.

Physical Requirements:

• Ability to lift up to 50 lbs and work in non-temperature-controlled environments.

If you have a keen eye for detail and experience in quality assurance, apply today!


Compensation / Pay Rate (Up to): $30.00 - $31.00 Per Hour PrideStaff

Job Tags

Hourly pay, Full time,

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