Virtual Flight Reservationist - Work From Home Job at Sterling Consulting Solutions, Inc., United States

bVR5dUVMaU5zK1RvazUwYzNITk5ZTE1O
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Flight Reservationist - Work From Home

Location: Remote

Job Responsibilities:

  • Flight Bookings: Manage flight bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Remarkable Talent

IMMEDIATE HIRE - Entry Level Community Outreach Job at Remarkable Talent

 ...Assistant to join our team and support our growth efforts. No experience is necessary, and there is unlimited potential for growth within...  ...Skills: Must thrive in a people-oriented environment. Immediate Availability: Preferred candidates can start immediately.... 

STP

Apprentice Electrician Job at STP

 ...#1 priority. We offer great pay, full benefits, job flexibility and team that puts your happiness first. We are hiring Apprentice Electricians in Keene New Hampshire for Commercial work;$20-28/hr DOE Qualified candidates will have: ~1 year of Electrical experience... 

The Matthews Group, Inc.

Contract Administrator Job at The Matthews Group, Inc.

TMG's Contract Administrator is responsible for drafting, reviewing, negotiating, tracking and managing the terms and conditions of Owner, Design Professional, Subcontractor and other third party contractual relations to facilitate entering into timely contracts that responsibly... 

Grainger

Package Handler - Warehouse Job at Grainger

 ...outbound warehouse tasks with strong attention to detail. For example, unloading, sorting, labeling, replenishing, auditing, picking and packing products Ensure products are shipped correctly to exceed customers' expectations for quality and delivery speed Meet safety... 

BCG Attorney Search

Emerging Company and Venture Capital Associate Attorney Job at BCG Attorney Search

Emerging Company and Venture Capital Associate Attorney Company Name: BCG Attorney SearchExperience: 2-10 yrs requiredPosted on: Nov 04, 2024Profile:A law firm is seeking an Emerging Company and Venture Capital Associate Attorney with 3-6 years of significant experience...